How would a shift in learner performance behaviors manifest itself in our workplace?.What KPIs do we want to shift in the business?.What success measures do we need from the learner? What does good look like?.You should also consider key performance indicators (KPIs) and behaviors you need to see. Understanding your audience and their learning environment is key to this. Gather Insights and MetricsĪs with any piece of learning design, you should start with a set of insights that will enable you to create the solution and the results you need. Are there any non-learning systems and interactions that play an important role in your business that you should consider? How can you involve managers or other stakeholders in support or mentoring roles during the journey? Finally, consider external content, channels and networks that your learners may be using during and outside of work that could be integrated into the journey you are building. With your systems for these in place, take the time to consider designing potential learn-and-work touchpoints into your journey. Be sure to include the core functions for effective learning: motivation access and acquisition collaboration assessment practice and application reflection and support. If you don’t have a mature learning ecosystem, you have an opportunity to build the exact architecture and tools you need from the ground up. Your learning ecosystem is the set of learning tools, content, event channels and modes you have in place. So, how do we achieve this? Let’s explore the four foundational steps to great blended and journey-based learning design - the critical elements that make your learning engaging and strategies for measuring success. One great way to accomplish this is to design blended learning journeys that reflect the way people actually work - spaced over time, collaborative and in many integrated modes and channels. The Certified Professional in Training Management ProgramĪsk anyone in learning and development (L&D) where they believe learning is heading and you’ll find that many of us want to bring learning and work closer together and to create more learning in the flow of work.
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